Lovefilm

I really, really like LoveFilm

The premise is this: You pay them 15 a month (Except the first month, which is free) and choose DVDs. They send you the first three you ask for. You watch them and send them back, and each time you send one back, they send you the next in your queue. The subs include postage each way, so returning them is just dump in enveloper, dump in postbox.

But the two best things, and the reason why they’ve completely replaced all use of Blockbuster, are these:

  • You keep them as long as you like
  • They have Series DVDs.

    That is, They have Every Film Ever, as always, but they also have Futurama, X-Files, Simpsons, Firefly and Buffy. All these series you might want to watch, but don’t really need to own. The ones that no DVD rental store ever carries, and you can rent them one DVD at a time, and watch them over forever.

    By default, you get a two week trial for signing up, but you can double that by using a referral code (Like FR25) and whoever referred you (Nicholas at Aquarionics dot com) and the referer gets a free month too, which is nice.

  1. stephen
    22:29 on October 7th, 2004

    In Ireland, we have _video_ rental places. Honestly, it’s just like _so_ last century. Downloaded movies are better quality, er, I’m told…

  2. Nick
    21:24 on October 11th, 2004

    The only trouble with the series rentals, of course, is that you never, ever get sent them in the right order, which means you can’t put more than three series discs in your queue at once and still be sure of being able to watch them in the right order.

    It would be helpful if it knew which DVDs were parts of series and didn’t send you part 3 unless you’d already been sent part 2, for instance.

  3. Aquarion
    06:40 on October 12th, 2004

    Then you can set the priority for the ones you haven’t had yet to 10000 or something and the next one to 1

  4. Aquarion
    22:06 on December 18th, 2005

    You\’ll note that I did mention the address I signed up with :-)

    They weren\’t doing the direct referals links thing when I wrote this.

  5. Polly
    12:30 on June 30th, 2006

    Lovefilm are REALLY bad – they have sent me 1 disc from my top 10 since I joined several months ago. Every other disc has been from waaaaay down the list, and they even don’t send me my FastTrak discs – they just keep sending the stuff at the bottom of the list!

  6. loosey
    16:59 on October 20th, 2006

    I have been with Lovefilm for 2 years. The service was excellent to begin with, for the first few months, with fast turnaround, and prompt email replies when I requested titles not stocked. Then I noticed that I was never sent any of the first 15 titles in my queue. After a year of waiting for these titles (which were by then available in shops for sale at a discount) I asked Lovefilm why I hade not yet been sent these titles. They vowed to improve my service, sent a couple of those titles, and then back to titles lower down on my list.

    When I saw Lovefilm had taken over Screenselect, I decided to see if new customers were being given preferential treatment. I signed up on the free 10 dvd deal with Screen select and, whaddya know? The 10 titles I’d waited for for a year (such as Constant Gardener, Goodnight & Good Luck, Walk the Line) all arrived straight away.

    Moral of the story. Lovefilm now have too many customers, not enough dvds, and I’m looking for a new dvd postal rental company. So much for loyalty!!